We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship in the first 30 days, any issues after the 30 days customer will have to contact the manufacturer for warranty repairs. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return. Once a product is installed it cannot be returned, any defects will be handle thru manufactures warranty. All returns must be approved by us and a RMA number must be assigned to your return. Once a product is opened installed and or used it can  not be returned.